Our Shipping & Delivery Policy

Order Processing Procedure; When will my order get shipped?

For standard Ground shipments, orders will be processed and shipped within 7 business days. If you request Express Shipping (Next Day, 2nd Day or 3rd Day), the cutoff time for same day processing is 2 p.m. (EST). Your credit card will be billed when we confirm inventory is available for shipment. If there is an inventory issue with regards to your order we will notify you promptly via email. In the event of inclement weather extremes (heat, cold, snow, hurricanes, etc.), we may hold your wine order for a period of time until ideal conditions for shipping arise

Should any orders be damaged in transit or delayed through no fault of Shoppers Vineyard, Shoppers Vineyard is not responsible for covering any additional expedited shipping costs beyond what was chosen when the order was placed.

Delivery Status; Where is my order?

When an order is shipped, we will send you an e-mail with a  tracking number. You may check the status of your order by clicking on the 'My Account' link at the top of any of our pages, or you can track your order directly by entering your tracking number on the corresponding Fedex or UPS website.  If you are unable to find your tracking number you may call us at 973-916-0707 , extension 119 or email us at info@shoppersvineyard.com and we'll happily supply your tracking number, or track your package for you.

Store Pick Up; How can I save on shipping?

You can save on shipping costs by choosing the "Pick Up at Store" option while checking out. Just place your order and click the button "Pick Up at Store" on the "Shipping Address" page. We will then prepare your order for pick up at our retail location: 875 Bloomfield Avenue, Clifton, NJ 07012. Please call 973-916-0707 , extension 119 or email us at info@shoppersvineyard.com before you come in, to confirm that your order has been processed and readied for pickup.

Title/Ownership: When do I assume ownership of the items ordered?

Title to, and ownership of, all goods and products passes from Shoppers Vineyard to the purchaser in the State of New Jersey and the purchaser takes all responsibility for shipping it from New Jersey to his/her home state. By arranging for transportation of the goods and products, Shoppers Vineyard is providing a service to, and acting on behalf of the purchaser. By utilizing this service from Shoppers Vineyard, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. spirits, and beer. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of products and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.

Insurance

Shoppers Vineyard will automatically add insurance to every online order that is being shipped. This covers the customer from any package lost or damaged in transit. The customer can waive the insurance charges by un-checking the box during the checkout process. However, this waives all responsibility of lost or damaged packages from Shoppers Vineyard.

Product Availability:

All wines featured in our online store are subject to availability. However, fine wines are not produced on a large scale. Many vintage wines are limited in availability and, when they go out of stock, are usually not replaceable. New vintages and other similar wines replace those that are no longer available. It is possible that we may run out of an item. In that event, we will contact you via email and allow you to substitute another product or allow a vintage substitution.

Signature: Do I have to sign for my delivery? Or could I make a special delivery request?

When your order is delivered, the person receiving will be required to show identification proving that he or she is at least 21 years old. For this reason, Shopper's Vineyard will not ship to PO Box addresses, or ship with instructions to "leave on porch" or any instructions which will not allow a signature to be obtained. If an order is returned for failure to provide proper proof of age, the Buyer is responsible for payment of all return shipping charges

States We Ship To: Can you ship to my state?

Shopper's Vineyard complies with all respective state regulations with regards to the shipment of alcohol.

Shipping Zone:

Your shipping zone is based on the first three digits of your Zip Code. Locate your zip code in the chart below, and it will give you your shipping zone. As examples:

• New York, NY 10021: 100 are the first three digits. In the table and you will find an entry 060-127. Since 100 falls in that range, the shipping zone would be Zone 1.
• Chicago, IL 60637: 606 are the first three digits. In the table and you will find an entry 600-639. Since 606 falls in that range, the shipping zone would be Zone 4.
• Beverly Hills 90210: 902 are the first three digits. In the table and you will find an entry 885-966. Since 902 falls in that range, the shipping zone would be Zone 7.

SHIPPING ZONES BY ZIP CODE